Effective Date: December 1st, 2024
Annie Adventures (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sankofaadventures.com, or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name, email address, phone number, and other contact details.
- Payment information for booking services.
b. Non-Personal Information:
- Browser type, device information, and IP address.
- Website usage statistics through cookies and tracking technologies.
c. Information You Provide:
- Details shared during inquiries, bookings, or customer support interactions.
2. How We Use Your Information
We use your information to:
- Process bookings and payments.
- Provide personalized customer support.
- Improve our website, services, and user experience.
- Send you updates, promotional offers, and newsletters (with your consent).
- Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy and do not sell your information. However, we may share it:
- With service providers, such as payment processors or tour partners, to complete your bookings.
- When required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These small data files help us understand your preferences, analyze traffic, and improve functionality. You can control cookie preferences in your browser settings.
5. Data Security
We implement robust security measures to protect your information against unauthorized access, alteration, or disclosure. While we strive to secure your data, no method of transmission over the internet is completely secure.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies.
7. Your Rights
You have the right to:
- Access and request a copy of the information we hold about you.
- Correct or update your personal information.
- Opt-out of marketing communications.
- Request deletion of your data, subject to legal obligations.
To exercise these rights, please contact us at info@annie-adventures.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@annie-adventures.com
- Phone: +255 759 386 280
- Address: Arusha, Tanzania
Thank you for trusting Annie Adventures with your travel journey!
